Customer Support

At JDD Media, we’re dedicated to providing exceptional support to our clients. Whether you have a question about our services, need assistance with a project, or want to provide feedback, we’re here to help.


Contact Us

Email Support
General Inquiries: drazen@jddmedia.agency

Mailing Address
JDD Media
30 N Gould St, Ste R
Sheridan, Wyoming 82801
USA


Support Hours

Our support team is available:

Monday to Friday: 9:00 AM – 5:00 PM (GMT+2)
Saturday and Sunday: Closed
We strive to respond to all inquiries within 24 hours on business days.


Frequently Asked Questions (FAQs)

1. What services does JDD Media offer?
JDD Media specializes in content marketing services, including high-quality video editing, Reels and short-form content production, social media management, content strategy, and paid advertising (such as Facebook/Meta ads). We help businesses build strong online presence and grow through creative content and marketing systems.

2. How can I request a quote for a project?
You can request a quote by emailing us at drazen@jddmedia.agency with details about your project. We’ll get back to you promptly with a customized proposal.

3. What is the typical turnaround time for a video project?
Turnaround times vary depending on the project’s scope and complexity. After discussing your requirements, we’ll provide an estimated timeline tailored to your project.

4. Do you offer revisions on completed projects?
Yes, we offer a set number of revisions to ensure the final product meets your expectations. Additional revisions can be accommodated upon request.

5. How do I provide feedback or suggestions?
We value your feedback. Please send any comments or suggestions to drazen@jddmedia.agency.


Technical Support

If you’re experiencing technical issues with our website or have trouble accessing certain features, please reach out to our technical support team:

Email: drazen@jddmedia.agency.


Stay Connected

Follow us on social media to stay updated on our latest projects and offerings:

LinkedIn: https://www.linkedin.com/in/drazen-jovicic-1233a923a/
Instagram: https://www.instagram.com/jovicic.marketing/

Need immediate assistance? While we strive to respond quickly via email, urgent inquiries can be addressed by indicating “URGENT” in your email subject line.

You Do What You Do Best

— We’ll Handle the Rest

No more guesswork, no more content that just “looks good.” We’ll build you a system that brings in visibility, trust, and clients — consistently. Whether you’re starting from scratch or scaling what already works, we’re ready to help.

Book Your Free Strategy Session

You Do What You Do Best

— We’ll Handle the Rest

No more guesswork, no more content that just “looks good.” We’ll build you a system that brings in visibility, trust, and clients — consistently. Whether you’re starting from scratch or scaling what already works, we’re ready to help.

Book Your Free Strategy Session

Visibility. Trust.

Results.

No more guesswork, no more content that just “looks good.” We’ll build you a system that brings in visibility, trust, and clients — consistently. Whether you’re starting from scratch or scaling what already works, we’re ready to help.

Book Your Free Strategy Session